FAQ

FAQ

Helpful Tip

According to Dara O’Rourke—co-founder of Goodguide.com, which rates cleaning products for health and environmental responsibility. “Ingredients from sprays bounce off a counter or furniture and vaporize into the air.” “If you spray directly onto a cloth, you’ll reduce your exposure to the chemical by 80 to ninety percent.”

3-products

Why should I use Rock Doctor products?

Most household cleaners can be harmful to granite or marble or other surfaces because they are acidic. Repeated applications of acidic cleaners will eventually damage and destroy the look of your surface and the sealant. Rock Doctor products are non-acidic and non-abrasive. They have been formulated with your surface in mind. Regular soap and water or the “blue” cleaner can eventually harm your surface and certainly damage the look and luster.

What should I use to apply Rock Doctor products?

We would suggest using a cloth towel to apply both the cleaner and polish.

How often should I use the products?

Of course, that depends o­n your situation, but we do recommend using our cleaner o­n a daily basis if needed. The polish should be applied o­nce every week or two depending o­n your activity level with the surface. Our Rock Doctor Granite Sealer should be applied every 12-18 months.

When I am using your Rock Doctor Granite Cleaner, Polish and Sealer, in what order should I apply them?

First, we recommend cleaning the surface thoroughly. Make sure dirt and anything else on the surface is removed by using Rock Doctor Granite Cleaner. Then, as directed, apply Rock Doctor Granite Sealer to the surface. The process of sealing your stone typically is only performed once every 12-18 months. Lastly, you may apply Rock Doctor Granite Polish at any point after the sealing process once the seal is dried. Most consumers use Rock Doctor Granite Polish as a way to shine and protect the surface once or twice a week.

What surfaces can I use your products on?

Any stone, marble and solid surface counter can be maintained by Rock Doctor Granite Cleaner and Polish.

Can I use your products on my granite floor?

The cleaner can be used but we do not recommend the polish to be used because it can create a slippery shine which might cause accidents.

Why should I polish my surface if it has already been sealed?

Rock Doctor Granite Polish leaves a water resistant protective coating that helps safeguard your surface against glass rings, spills and etching. Special emollients and carnauba wax fill in tiny cracks and imperfections, restoring your surface to its original luster and smoothness.

Do you have a question for the Rock Doctor? Please email us at jim@apexprod.com and we will answer you as soon as possible.